If you need to make a payment for a city service or need a question answered, the Customer Care Center has you covered. Located at 500 S. Main St., Suite 110, the Customer Care Center lobby is open Monday through Thursday from 7:30 a.m. to 5:30 p.m. for in-person visits. Don't want to travel downtown? You can call the Customer Care Center at 702.229.CITY (2489) Monday through Thursday from 7 a.m. to 5:30 p.m. and speak to a representative. Automated phone options are available to assist 24 hours a day, seven days a week.
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